Next day delivery is not available to customers outside the Mount Isa Region.
TRACKING YOUR ORDER
If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 – 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Australia Post Contact
Australian contact: Call 13 POST (13 7678)
For International contact : Call +61 3 8847 9045
AUSTRALIAN PUBLIC HOLIDAYS
Please allow an extra business day for delivery during the Australian public holidays. To view the public holidays applicable nation wide and state specific please click on the link to the Australian Government – Public Holidays website.
Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)
Time for delivery is given as accurately as possible but is not guaranteed. The Customer shall have no right to damages or to cancel the order for failure for any cause to meet any delivery time stated.